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Careers
Career Openings:
Diesel Mechanic Technician
Construction Equipment - Excavators/Loaders
Compensation: DOE
Location: Dracut, MA
POSITION SUMMARY:
The Heavy Equipment Technician, troubleshoots and performs repairs and maintenance on heavy equipment, compact heavy equipment, light service equipment, and Diesel engines. Typical repairs include, but are not limited to, preventative maintenance inspections, hydraulic, fuel, exhaust, brakes, suspension, electrical, HVAC, and emission systems.
Company paid face to face and online training by manufacturers’ is essential and will be provided.
Requirements
- Maintains advanced knowledge to diagnose and repair mechanical problems on heavy and compact equipment and related items such as pumps, generators, compactors, etc.
- Performs repair or preventative maintenance on electrical, diesel including rollers, excavators, wheel loaders, rock trucks, and other vehicles in dealer or customer fleet, to maximize safe and productive operations.
- Typical diagnostic repairs and maintenance would include work on engines, transmissions, chassis, driveline, and body components; hydraulic, air brake systems, electrical suspension systems and HVAC.
- Reads and interprets equipment condition reports and/or repair orders, communicates with supervisor for clarification of defects and discuss preventive techniques.
- Accurately completes work orders associated with diagnosis and repairing equipment for customers or dealer fleet.
- Identifies the source of malfunctions using a variety of electronic tools.
- Performs other job-related duties as assigned or apparent.
- Follows all safety policies and procedures.
Qualifications:
- Basic understanding of work order labor time standards.
- Prior experience with, or knowledge of, maintenance work to be performed on heavy, light and compact equipment.
- Commercial Driver's License is a plus but not required.
- Valid Driver's License.
Incentive Package includes:
- Competitive pay
- Paid Vacation
- Paid Holidays
- 401k Retirement Plan
- Medical, Dental, Vision & Life
Qualifications for Service Technician - Mechanic:
- Knowledge and operation of construction equipment would be beneficial
- Diesel engine experience would be considered an asset
- Must possess own tools
- Ability to pass a drug screen
- A friendly disposition and a safety-first attitude
- Must possess a team orientated spirit
- Must have a good driving record
- Must be able to provide Motor Vehicle Record at time of job offer (current within 7 days)
Responsibilities for Service Technician – Mechanic includes but not limited to:
- Repairing and maintaining vehicles and equipment with mechanical, electrical, hydraulic and pneumatic systems
- Ability to troubleshoot and repair electrical and diesel equipment
- Other duties or tasks may be assigned on an as-needed basis
Parts Specialist
Construction Equipment
Compensation: DOE
Location: Dracut, MA
EXPERIENCED PARTS SPECIALIST RESPONSIBILITIES
Answer incoming calls to Parts Dept
Assist walk in customers
Assist customers with ordering parts
Pull parts to fill orders
Assist the Parts Department with all its needs
Assist with Parts shipping and receiving.
Must have strong attention to detail.
Inventory management. Must be concise and accurate.
Pick and put parts in proper location
Check in all parts and stock parts in the warehouse
Pull parts for customers and the Service department and bill out properly
Ship parts out to customers as needed
Assist with checking inventory and performing inventory counts
Check the showroom daily and make sure it is fully stocked
Maintain a clean and organized warehouse
*Other duties as needed or as assigned
EXPERIENCED PARTS PERSONNEL QUALIFICATIONS
Must have at least 2 years parts experience
Responsible, reliable & dedicated
MUST be computer literate. Must know how to use Word, Excel, Outlook
Very organized & detail oriented. Must be able to accurately convey issues with items not received or damaged in transit
Hard worker
Willing and capable of studying and learning our software and manufacturers' products
Willing to learn all roles in the department
In possession of a valid drivers' license
Knowledgeable about heavy equipment (preferred, but not required)
Ability to make hydraulic hoses (preferred, but not required)
Ability to operate a forklift (preferred, but not required)
Job Type: Full-time (Hours 7:00 - 5:00)
Experience:
- Parts: 2 years (Required)
License/Certification:
- Driver's License (Required)
Incentive Package includes:
- Competitive pay
- Paid Vacation
- Paid Holidays
- 401k Retirement Plan
- Medical, Dental, Vision & Life
Rental Coordinator
Construction Equipment
Compensation: DOE
Location: Dracut, MA
JOB DESCRIPTION
This full-time job is located in Dracut, MA and is an in person, not remote position.
The Rental Coordinator provides exceptional customer service in order to achieve rental, sales, and service revenue goals.
DUTIES/RESPONSIBILITIES
- Manage new and existing customer accounts by managing customer expectations; resolves customer issues and concerns.
- Receives and processes customer orders and serves as the customer’s primary point of contact.
- Works closely with the Outside Sale Team to assist as needed.
- Completes Rental Agreements and other required paperwork timely and accurately.
- Communicates with the service department regarding upcoming rental needs to ensure equipment is rent ready.
- Dispatches and manages the day-to-day trucking needs.
- Keeps recurring billing up to date and collects payments from customers.
- Collects past due invoices.
REQUIRED SKILLS/ABILITIES
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer services skills.
- Strong analytical and problem-solving skills.
- Ability to function in high-paced and at times stressful environment.
- Strong entrepreneurial drive and work ethic.
- Competitive nature. Driven to succeed. Hate to lose.
- Passion for/Knowledge of equipment (Skid Steers, Mini Ex, Loaders) a plus.
- Experience with general contractor’s, excavators, and landscapers a plus.
- Proficient with Microsoft Office and eager to embrace technology (cell phones, i-Pads, CRM, etc.).
- Hungry to learn and an ability to apply new knowledge.
EDUCATION AND EXPERIENCE
- College degree or equivalent work experience preferred.
- Customer service and/or sales experience preferred.
- Valid driver's license.
PHYSICAL REQUIREMENTS
- Desk job
HOURS:
8:00 - 5:00
Incentive Package includes:
- Competitive pay
- Paid Time Off
- 401k Retirement Plan
- Medical, Dental, Vision & Life
Accounts Receivable/Collections Clerk
Compensation: NEGOTIABLE
Location: Dracut, MA
Position Details & Responsibilities:
We are looking for an experienced Accounts Receivable Specialist to ensure collection of customer payments in a timely manner.
The qualified candidate should exhibit professionalism and trustworthiness and have excellent research and negotiation skills. Candidate must possess strong written and verbal communication skills, and be detailed oriented and organized. Candidate should have working knowledge of Excel and Microsoft Office programs, the ability to work independently, take on new tasks, and assist team members as the need arises. Successful candidate must be able to strike a balance between maintaining trustful relationships with customers, and ensuring timely payments.
Responsibilities include but are not limited to:
- Contact customers for payment
- Process credit card payments
- Review AR aging and operate in a proactive manner to ensure timely payments
- Research and resolve billing discrepancies with customers
- Assist in posting daily payments to customer accounts
- Generate A/R invoices and monthly statements
- Perform customer credit reviews and set up account and credit limits
- Additional tasks and functions as requested by manager
WHAT OUR COMPANY OFFERS:
Health and Dental and Vision
Vacation and Sick Days
Holidays
401k with Company Match
Short Term Disability
Life Insurance
Job Type: Full-time
Equipment East Comprehensive Benefits Include:
Competitive Wages
Health, Dental and Vision Insurance
Paid Sick Time
Paid Vacation Time
Paid Holidays
Short Term Disability
Life Insurance
401k with Company Match
Company Discount